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Outside Collection Agencies to Pursue Patient Accounts

What are the positive and negative factors in using an outside collection agency to pursue overdue patient accounts?
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https://brainmass.com/health-sciences/topics-in-health-and-wellness/outside-collection-agency-pursue-overdue-patient-accounts-415115
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The positive factors in using an outside collection agency relate to cost savings of time and continued productivity of current health care staff. Those who perform administrative duties have more time for medical billing, scheduling and other activities.

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Another factor is that an outside agency does not have personal …

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